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Business IT support in Cape Town that stays ahead of problems.

Responsive support for your people and proactive care for your systems. We can run as your outsourced IT department, remotely and onsite.

Already a client? Get help on our Support page.

At a glance

Managed IT at a glance.

HelpdeskRemote and onsite
UsersOnboarding to offboarding
DevicesSupplied and maintained
MonitoringProactive
AgreementsMonth-to-month SLAs
Overview

An IT department without the overhead.

Most businesses do not need a full in-house IT team. They need people who answer quickly, know their setup and fix the cause, not just the symptom.

We look after your users, devices and systems day to day, and keep an eye on the health of your environment so issues are picked up early.

  • Remote helpdesk and onsite support
  • User and access administration
  • Device supply, repairs and upgrades
  • Monitoring, patching and service reviews
What's included

Everything your team needs to keep working.

01

Remote and onsite support

Remote helpdesk

Quick help with faults, software, user access and everyday troubleshooting.

Onsite support

Hands-on help for complex faults, installations and office requirements.

User administration

Onboarding, offboarding, account changes, device setup and access management.

Custom managed SLAs

Month-to-month agreements matched to your environment and agreed service levels.

02

Hardware and lifecycle

Device provisioning

Desktops, laptops and peripherals supplied and set up for your team.

Repairs and upgrades

Repairs and upgrades that cut downtime and extend the life of your equipment.

Asset and software tracking

A clear view of devices, software, warranties, configurations and replacement dates.

03

Monitoring and proactive care

System monitoring

Proactive monitoring of supported devices, servers, networks and key services.

Patch and compliance management

Updates, software maintenance and device health kept in check.

Service reviews and reporting

Reports on support activity, system health, recurring issues and practical next steps.

Questions

Managed IT, answered.

Yes. Many clients use us as their outsourced IT department. We handle day-to-day support, user administration, devices and monitoring, and we work alongside any internal IT staff you already have.

Both. Most issues are resolved quickly through our remote helpdesk, and we come onsite for complex faults, installations and office requirements.

No. Our managed service agreements run month to month and are set up around your environment, support needs and the service levels we agree on.

We monitor supported devices, servers, networks and essential services, coordinate updates and patching, and report back on system health and recurring issues so problems are fixed before they spread.

Pairs well with

Round out your stack.

Let's talk

Let's take IT off your plate.

Tell us about your team and setup, and we'll put together a support plan that fits.